Internet
Dispatch and booking platforms rely on the office connection.
Bookings arrive by app and phone at all hours. Everything is moving, and the business depends on knowing where it is right now.
Each of the three has to be right, and they are usually bought from different companies. We compare them together.
Dispatch and booking platforms rely on the office connection.
Drivers take jobs, navigate and take payment in the car.
Passenger details and card payments need protection.
By the Telecom Agency advisory team
A booking comes in at four in the morning. The dispatch system sends it, the driver's phone has no data, and the customer is standing at the kerb with a flight to catch.
An advisor puts drivers on the carrier with the best coverage across the service area and backs up the dispatch office so it never goes silent. When a provider's contract comes due, Telecom Agency reopens the terms. Most small fleets renew without ever asking.
An illustrative scenario based on situations common among taxi and limo services. It does not describe a specific client.
Tell us where you work and what you run. An advisor brings back internet, wireless and security options side by side, at no cost to you.