Internet
Booking and scheduling systems are online.
Passengers expect Wi-Fi. Dispatch expects to know where the bus is.
By the Telecom Agency advisory team
A charter customer asks whether there is Wi-Fi on board, and the honest answer loses the booking. Meanwhile dispatch is tracking vehicles by phoning the drivers.
What a consultant changes
Telecom Agency compares vehicle connectivity from several carriers, covering passenger Wi-Fi and tracking in one plan. The advisor negotiates data pooled across the fleet, so the operator is not paying for a full allowance on a coach that is parked.
How Telecom Agency shops the market for bus and charter operators
- The advice
- The advice compares in-vehicle connectivity that carries passenger Wi-Fi and vehicle tracking over one plan, on the carrier that covers your routes.
- The price
- Data is pooled across the fleet so parked coaches do not waste an allowance. Equipment costs are spread or bought outright, whichever suits your cash flow.
- The service
- New vehicles are equipped as they arrive. The advisor monitors usage and adjusts the pool before overage charges appear.
- No fee to you: providers pay the advisor
- Every provider compared, none favoured
- One contact for every carrier
- Reviews and support after the install
An illustrative scenario based on situations common among bus and charter operators. It does not describe a specific client.
