Internet
Orders, payments and reservations all stop together when the connection does.
The point of sale, kitchen screens and delivery apps share one line. Orders, payments and deliveries arrive over the internet. When it drops, the kitchen is busy and nobody can pay.
Each of the three has to be right, and they are usually bought from different companies. We compare them together.
Orders, payments and reservations all stop together when the connection does.
Handheld ordering and guest Wi-Fi need coverage across the dining room and patio.
Card data requires a separate, protected network.
By the Telecom Agency advisory team
The point of sale freezes. The kitchen screens go blank, the delivery tablets go quiet and nobody can take a card. The dining room is full and the restaurant is effectively closed.
Telecom Agency adds a cellular backup that takes over automatically, and separates the payment system from the guest Wi-Fi. The advisor compares providers for the main line too. A restaurant has thin margins and no IT department, and a broker costs it nothing.
An illustrative scenario based on situations common among restaurants. It does not describe a specific client.
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