Internet
Online orders and wholesale invoicing rely on the shop connection.
The online order nobody saw
By the Telecom Agency advisory team
A customer ordered a cake online for Saturday. The shop's connection was down on Thursday night, the order never printed, and the customer arrived to nothing.
What a consultant changes
Telecom Agency makes sure orders are not lost to an outage: a backup connection and alerts when the line drops. Small as it is, the bakery gets a proper comparison of providers, and a person to call afterwards.
How Telecom Agency shops the market for bakeries
- The advice
- An advisor recommends a backup connection and outage alerts, so online and wholesale orders are never missed overnight.
- The price
- Providers at the shop's address are compared, including whether a better plan exists for a similar price. Delivery drivers' lines are reviewed too.
- The service
- If the line drops, you are told, and the advisor follows up with the provider.
- No fee to you: providers pay the advisor
- Every provider compared, none favoured
- One contact for every carrier
- Reviews and support after the install
An illustrative scenario based on situations common among bakeries. It does not describe a specific client.
