Food and hospitality trades

Connectivity for hotels and motels

Guests rate the Wi-Fi alongside the bed. Orders, payments and deliveries arrive over the internet. When it drops, the kitchen is busy and nobody can pay.

Internet, wireless and security for hotels and motels

Each of the three has to be right, and they are usually bought from different companies. We compare them together.

Internet

Bandwidth must cover full occupancy.

Wireless

Wi-Fi is expected in every room and public area.

Security

Booking, payment and door systems must stay apart from guest devices.

Article

The review said the Wi-Fi was unusable

By the Telecom Agency advisory team

The rooms are spotless and the staff are praised by name. The rating still slips, because guests on the top floor could not get online.

What a consultant changes

An advisor measures what a full house needs, brings quotes for the bandwidth and compares providers for property-wide Wi-Fi. Telecom Agency also replaces ageing phone systems without losing the emergency calling that rooms are required to have. One consultant across all of it saves a general manager weeks.

How Telecom Agency shops the market for hotels and motels

The advice
An advisor measures demand at full occupancy and compares bandwidth, property-wide Wi-Fi and modern phone systems that keep in-room emergency calling.
The price
Bandwidth, Wi-Fi and phones are bid by several providers. Owners with more than one property are negotiated as a portfolio.
The service
The advisor manages every vendor after installation and reviews guest feedback about connectivity with you.
  • No fee to you: providers pay the advisor
  • Every provider compared, none favoured
  • One contact for every carrier
  • Reviews and support after the install

An illustrative scenario based on situations common among hotels and motels. It does not describe a specific client.

What we usually put in place

  • Internet with automatic cellular backupService continues when the main line fails.
  • Guest Wi-Fi apart from the registersCustomers online without touching payment systems.
  • Online ordering and phones togetherCalls, orders and delivery apps that do not compete for bandwidth.
  • Protected payment networkCard systems isolated and monitored.

Providers that often fit

The shortlist depends on your addresses. Open a provider to check availability where you work.

The best connection available,at a price you can compare.

Tell us where you work and what you run. An advisor brings back internet, wireless and security options side by side, at no cost to you.

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