Internet
Showroom visualizers, ordering systems and card terminals all depend on the store connection.
A full showroom and a frozen card reader
By the Telecom Agency advisory team
Saturday is the busiest day in a flooring showroom. It is also the day the internet goes down, the visualizer screens go blank and the card terminal stops in the middle of a sale.
What a consultant changes
An advisor adds a cellular backup that takes over on its own, and separates the payment equipment from the guest Wi-Fi so one cannot interfere with the other. Then the advisor stays involved: when the main provider's contract comes up for renewal, somebody who knows the market is there to reopen the price.
How Telecom Agency shops the market for flooring installers
- The advice
- For a showroom, an advisor recommends a main connection, an automatic cellular backup and a separate network for card payments, then compares the providers that can deliver all three at your address.
- The price
- The backup is priced to cost little while it sits idle. Internet, phones and the payment network are quoted together, with installation charges negotiated at the outset.
- The service
- The advisor tests the backup after it is installed and is the person to call if the showroom goes offline on a busy day.
- No fee to you: providers pay the advisor
- Every provider compared, none favoured
- One contact for every carrier
- Reviews and support after the install
An illustrative scenario based on situations common among flooring installers. It does not describe a specific client.
