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Claims and e-prescriptions cannot wait for an outage to end.
The claim would not go through
By the Telecom Agency advisory team
Every prescription is checked with an insurer in real time. When the connection fails, the pharmacist cannot fill the order, and the patient cannot leave without it.
What a consultant changes
For a pharmacy an advisor recommends two connections by different routes, switching automatically. Telecom Agency shows the cost from several carriers and negotiates it. That redundancy is affordable more often than owners expect, once someone compares the market.
How Telecom Agency shops the market for pharmacies
- The advice
- Because claims are checked in real time, an advisor recommends two connections by different routes with automatic switchover, and compares the carriers that can deliver them.
- The price
- The second connection is priced as a standby. Carriers are compared on repair commitments as well as cost.
- The service
- The switchover is tested, and the advisor escalates any outage. Delivery drivers' mobile lines are managed on the same account.
- No fee to you: providers pay the advisor
- Every provider compared, none favoured
- One contact for every carrier
- Reviews and support after the install
An illustrative scenario based on situations common among pharmacies. It does not describe a specific client.
