Health and personal care

Connectivity for dental practices

Imaging, charts and scheduling are all digital. Appointments, records and payments all run on the connection, and customers notice the moment it fails.

Internet, wireless and security for dental practices

Each of the three has to be right, and they are usually bought from different companies. We compare them together.

Internet

Imaging files and cloud practice software need a strong, steady connection.

Wireless

Operatory tablets and patient Wi-Fi need separate, reliable coverage.

Security

Patient records are protected health information.

Article

The X-rays would not load

By the Telecom Agency advisory team

The patient is in the chair, the dentist is ready, and the imaging takes two minutes to appear. The practice moved its software to the cloud last year. The internet connection is the one it has had for ten.

What a consultant changes

An advisor sizes the connection for imaging and adds an automatic backup, since a practice without its schedule cannot see patients. Telecom Agency also looks for vendors willing to put their privacy obligations in writing. A dentist should not have to become a network engineer to get this right.

How Telecom Agency shops the market for dental practices

The advice
An advisor sizes the connection for cloud practice software and imaging, adds an automatic backup, and narrows the options to vendors that will sign the privacy agreements a practice needs.
The price
Internet, backup and phones are quoted from several providers. The advisor checks whether your present contract can be improved before recommending a change.
The service
The backup is tested after installation. The advisor is the contact for outages and reviews the contracts annually.
  • No fee to you: providers pay the advisor
  • Every provider compared, none favoured
  • One contact for every carrier
  • Reviews and support after the install

An illustrative scenario based on situations common among dental practices. It does not describe a specific client.

What we usually put in place

  • Two paths to the internetA main circuit with an automatic backup.
  • Phones with reminders and textingFewer missed appointments and easier rebooking.
  • Privacy-minded vendorsProviders willing to put their obligations in writing.
  • Guest Wi-Fi kept separateWaiting-room devices never touch business systems.

Providers that often fit

The shortlist depends on your addresses. Open a provider to check availability where you work.

The best connection available,at a price you can compare.

Tell us where you work and what you run. An advisor brings back internet, wireless and security options side by side, at no cost to you.

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