Internet
Monitoring dashboards and service scheduling are online.
Standby units report their status and call for service themselves. The equipment you install increasingly reports back over a network, and customers expect you to see a fault before they do.
Each of the three has to be right, and they are usually bought from different companies. We compare them together.
Monitoring dashboards and service scheduling are online.
Units report over cellular or the customer's network, and technicians commission them on site.
Remote start and monitoring access has to be protected.
By the Telecom Agency advisory team
A standby generator runs a weekly self-test and reports the result. If the report cannot get out, a fault sits unnoticed until the night the power fails.
Telecom Agency arranges reliable cellular connections for monitored units and the mobile service the technicians need to commission them. One advisor handles the data plans across hundreds of units, which is far easier than managing a carrier account alone.
An illustrative scenario based on situations common among generator installers. It does not describe a specific client.
Tell us where you work and what you run. An advisor brings back internet, wireless and security options side by side, at no cost to you.