Automotive trades

Connectivity for car dealerships

Sales, service, finance and the manufacturer all share one network. Modern vehicles are diagnosed, programmed and paid for online, and a bay that can't connect can't work.

Internet, wireless and security for car dealerships

Each of the three has to be right, and they are usually bought from different companies. We compare them together.

Internet

Dealer management systems and manufacturer links require high-capacity, reliable internet.

Wireless

Sales tablets, service advisors and customer devices need Wi-Fi across the showroom and lot.

Security

Finance applications bring strict data protection rules.

Article

Sales, service and finance on one fragile line

By the Telecom Agency advisory team

A dealership cannot sell, service or finance a vehicle without its systems. One morning the connection failed and the whole building stopped, with customers standing in the showroom.

What a consultant changes

For a business of that size an advisor designs two diverse connections, proper Wi-Fi across the showroom and lot, and protection for the financial data the dealership is obliged to guard. Telecom Agency brings quotes from several carriers and negotiates them against each other, which a single dealership rarely has the leverage to do alone.

How Telecom Agency shops the market for car dealerships

The advice
A dealership needs diverse connections, Wi-Fi across the showroom and lot, and protection for finance data. An advisor compares carriers and security providers on each.
The price
At this scale, quotes from several carriers are played against each other. Service agreements, installation costs and term length are all negotiated.
The service
The advisor stays through installation, tests failover and is the escalation point for outages. Manufacturer network requirements are reviewed when they change.
  • No fee to you: providers pay the advisor
  • Every provider compared, none favoured
  • One contact for every carrier
  • Reviews and support after the install

An illustrative scenario based on situations common among car dealerships. It does not describe a specific client.

What we usually put in place

  • Shop internet with a backupA second connection so programming and payments keep going.
  • Wi-Fi across bays and the lotCoverage where the vehicles and scan tools are.
  • Separate customer and payment networksWaiting-room Wi-Fi kept away from the registers.
  • Phones tied to shop softwareCalls and texts that show the customer and the vehicle.

Providers that often fit

The shortlist depends on your addresses. Open a provider to check availability where you work.

The best connection available,at a price you can compare.

Tell us where you work and what you run. An advisor brings back internet, wireless and security options side by side, at no cost to you.

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